Meet Our Team

Meet The Team

Nicole - Patient Manager/Clinical Coordinator

Hi, my name is Nicole! I have been an orthodontic dental assistant since 2013. Creating beautiful, long lasting smiles is a passion of mine. Since joining the team here at Dr. Amy James and Associates, that passion has only grown. We utilize all of the latest technologies and really focus on continuing education. All of our patients here feel more like family and I love that about our practice!

When I am not in the office you can find me at the beach! I grew up down the shore and still have strong roots there. There is nothing better than spending time with family and good friends near the water. I look forward to meeting you in the office!

Jordan - Practice Administrator

Hi, my name is Jordan and I am the Practice Administrator. I’ve been working with Dr. James since March 2015. You will often find me in various places around the office, ensuring everything is running as smoothly as possible. I have worked in an orthodontic practice since I was 16 years old, so you can say this field is my passion and what I know best. My goal is to ensure our team, as well as our patients and their families have the best experience with our office. Your feedback is valuable and always accepted to ensure we continue to be the best we can be for our patients and our community.

Outside of work, I enjoy doing life with my beautiful wife, Jessica, and equally beautiful daughter, Eloise. I enjoy being outdoors whenever possible: fishing, hiking, camping and traveling.

Jessica - Treatment Coordinator

Hi! My name is Jessica. I am the patient coordinator and the first person you get to speak to and meet when you come into our office. I have been in the orthodontics field since 2015. I started in the dental field, and eventually transitioned into the orthodontics department.

I love being able to witness how excited our patients are after finishing up with treatment. Being able to help every single one of you in any way I possibly can truly makes my day! During my free time I enjoy spending time with family and friends , and also working on orders for my crafting/event décor small business. I can wait to meet every single one of you.

April - Patient Manager

Hi, my name is April! I have been an orthodontic assistant for 14 years and have been working in an orthodontist office since the age of 16. My favorite part of orthodontics is creating beautiful smiles as well as giving children and adults more confidence in themselves. Since joining the team at Dr. Amy James office, my passion has grown seeing how special she makes everyone feel. In my free time, you can find me hanging out with my awesome son, Chase, and hanging out with family and friends. I can’t wait to meet you all!

Rachael - Clinical Assistant

Hi, my name is Rachael! I am one of the Clinical Assistants in the office. I will be graduating from Rowan University in Spring 2023 and continuing my education in Orthodontics! My favorite thing in orthodontics is to watch people grow and find the smile they always wanted. In my free time I like to Dance, read, travel and learn new things! Hope to see you in the office soon!

Carole - Financial Coordinator

Hi! I’m Carole. I am the Financial Coordinator. I have been doing medical billing for 30 years and I’ve been in medical billing for over 30 years….and that proved to be very helpful navigating orthodontic insurance! I look forward to helping everyone with all your insurance and financial questions. When not at the office, I love doing yoga and meditation. Eating healthy and living clean is also a passion of mine. My husband Mike and I enjoy spending time in Florida anytime we can. We have three grown children with beautiful smiles, thanks to Dr. James.

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